The importance of emotional intelligence

Are you emotionally intelligent? In today’s workplace, EQ is considered as important — or even more important — as IQ, as many of our jobs rely on working well with other people. Your individual skills, education and how well you do your job matters, of course. But the ability to connect with other people authentically, effectively and positively — whether you are leading a team or are part of one— is a valued skill in most workplaces.

Developing emotional intelligence can mean the difference between a struggle at work and a successful career. It can mean the difference between a business failure and a business success. Here are some important ways anyone can develop more emotional intelligence:

• Take an honest look at your interactions with others. Do you listen without judgment? Do you give people the benefit of the doubt? Do you allow issues that come up to be resolved or do you hold a grudge? Do you accept constructive criticism? Do you treat others like you would want to be treated? Finally, do you allow others to shine while acknowledging your own accomplishments? Emotionally intelligent people have quality interactions with other people that lead to strong connections.
• Evaluate your ability to stay calm in stressful situations. One major component of emotional intelligence is self awareness and self control. When things go wrong, do you blame others, get angry or accuse? Or, do you take a deep breath, look at your options and proceed with a plan using the resources around you? How do you relate to other people when they make mistakes?
• Practice putting yourself in your coworkers’ shoes. Exercising empathy in the workplace can go a long way in terms of emotional understanding. Emotionally intelligent people are able to see things from other people’s points of view. Pause during conflict or an uncomfortable situation and simply think, “How might this situation look from my coworker’s or employee’s perspective?” Then, proceed with renewed perspective.
• Finally, take care of yourself. Exercising emotional intelligence means taking breaks when you need to, taking a few deep breaths when stress sets in and stepping away for a few moments to collect your thoughts and emotions before approaching a potentially heated situation. Self-regulation is a hallmark of EQ.

Want to learn more about EQ? We’re offering a webinar focusing on emotional intelligence and how you can develop a greater level of EQ on Sept. 17. Don’t miss it! For more information, or to register, go to this link.